Why Citrusolution of North Cherokee is the Best Carpet Cleaning Choice

Not all carpet cleaning companies, technicians, or processes are the same. Every company has its own standards. Every technician has their own techniques. Every process is different.

So, what makes Citrusolution of North Cherokee the best choice?

About the Company

We (Larry and Connie John) have been working together for the past 16 years to become one of the top 3 carpet cleaning businesses in Cherokee County, GA. Our customer service is top-notch, including answering messages on social media, answering phone calls, and even answering emergencies. We strive to always go above and beyond to ensure customers are satisfied with service, price, and outcome. Although we do not work on weekends, we do our best to prioritize and answer all service calls to work around customer schedules. We also take before and after photos to showcase our work, because we take pride in what we do.

Our Technicians

We train each technician on our best practices, processes, and standards of “clean.” Our technicians are constantly learning as the demand and needs of the industry change. We keep up with new technologies and equipment to ensure that our customers receive results to the best of our abilities. Above all, our technicians know that customer service is top priority, and they will always be courteous, professional, and on-time.

Our Process

Once we schedule to clean carpet, area rugs, or upholstery, we literally lay out the red carpet when we arrive. For instance, we bring all the equipment, tools, and accessories needed (you do not need to provide a thing). To protect the integrity of your hardwoods and tile, we have temporary rugs or material to cover your flooring where we are rolling equipment or walking.

We will move light furniture, including couches, tables, and chairs to clean those hard-to-reach spaces. Most of the time we move the furniture back, unless the carpet or area rugs need a few extra minutes to dry completely.

We pre-vacuum the carpet and area rug prior to cleaning to remove any dirt, grime, or dust. We do not want dust and dirt to turn to mud when we spray the carpet with our cleaning agent. Vacuuming will ensure the best possible results.

 If there are tough stains or circling, we will treat those areas first. Our cleaning agent has a degreasing component that will help release the “junk” from the carpet fibers. Once we use the buffer, it will help remove the stain from the carpet.

We then spray a light mist of Citrusolution over the carpet and area rugs and let it sit for just 2 to 3 minutes. Once the Citrusolution has reached deeper into the fibers, we will then use our industrial buffer to deep clean the carpet.

Once this has been done, we will then rake the carpet, grooming it to make sure the pile sits in the same direction. This allows the carpet to dry much faster. (And it will be fluffy and not matted together).

The Results

When you get on a regular carpet cleaning schedule with us (every 12 to 18 months – or 6 months for high-traffic areas), you will find that your carpet and area rugs will last much longer. If you don’t clean it regularly, the carpet fibers will begin breaking down due to the abrasive soiling and wear and tear. Your carpet will look its best: clean, sanitized, and free of dust, dirt, and germs.

Call us to get an exactimate (quote) or to schedule your next appointment.
678.315.4411